Shipping & Returns
* We can NOT guarantee that customers will receive their order by a specific date.
* We do NOT offer concrete delivery dates - EVER.
* Once we release the order to the shipping company, it is out of our control.
* We are NOT responsible for shipping delays that may cause you to receive your order at a late date.
** If Your Order is Lost, Stolen, or Damaged, please make a claim directly with the post office.**
LATE, LOST, DAMAGED & STOLEN PACKAGE
** We will not assume responsibility for late, lost, damaged, or stolen packages once they have shipped. If your item is lost/stolen, you, the buyer need to make a claim with shipping company, i.e. USPS, FEDEX, UPS.
We cannot refund/reimburse/reship any purchases.
USPS Phone Number: 1 (800) 275-8777
FEDEX Phone Number: 1 (800) 463-3339
UPS Phone Number: 1 (800) 742-5877
We cannot guarantee any delivery dates on purchases during the holiday season. Once we give your package to the shipping company, it is on their timeframe for delivery.
We will only reship an item with defective work if the mistake occurred because of us. We will not assume responsibility for buyer errors.
Return & Exchange Policy
We will only replace and/or reship an item with defective work if the mistake occurred because of us.
We will not assume responsibility for buyer errors.
We do not accept returns, unless we make an error.
While we do not accept exchanges or returns, please contact us if you have any problems with your order.